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THE HUGE INTERNATIONAL BESTSELLER

A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation.

'Riveting

'

Adam Grant

'S

tupendous

'

The Week

'

Brilliant'

Guardian

____________________________

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists.

Never Split the Difference

takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.

Rooted in the real-life experiences of an intelligence professional at the top of his game,

Never Split the Difference

will give you the competitive edge in any discussion.

____________________________

PRAISE FOR

NEVER SPLIT THE DIFFERENCE

'My pick for

book of the year

.'

Forbes

'

W

ho better to learn [negotiation] from than Chris Voss

, whose skills have saved lives and averted disaster?'

Daily Mail

'

Filled with insights

that apply to everyday negotiations.'

Business Insider

'It's rare that a book is

so gripping and entertaining

while still being

actionable and applicable

.'

Inc.

'A business book you

won't be able to put down

.'

Fortune

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